Tub use plus service scorecard equals delivery success

By Max Heath, NNA Postal Tips

Max Heath - KPA Past President, NNA Postal Chair

Max Heath – KPA Past President, NNA Postal Chair

Charles Walls doesn’t have that much time on his hands. After retiring from a career in architecture and construction, he moved back to his hometown of Des Arc, AR, to help his mother, Dean Walls, now 94 with failing eyesight, who continues working at the family newspaper, the White River Journal, which was started by Charles’ grandfather in 1907.
Charles read one of my many columns advocating the use of flat trays (white tubs) with green lids for speedier newspaper delivery. He started using tubs in July 2015 without strapping, because the Journal had no strap or string-tying machine, and was unlikely to invest in one. He encountered a common postmaster objection that “you can’t do that.” After some emails with the U.S. Postal Service on the Journal’s behalf, they made the switch to tubs. Continue reading Max’s column.

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